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The Dell Inspiron 13-7373 (2-in-1) was released in 2015. It is a 2-in-1 notebook/laptop hybrid with touchscreen capabilities. Model number: 41449272734

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Screen goes dark after sleep mode.

I've actually had this problem for ages, but someone recently gave me an ifixit kit to repair my battery that wasn't holding a charge so I thought I'd see if I could solve this issue too.

I've had this laptop going on six years. Whenever it goes into sleep mode, my screen goes dark. The power remains on, but the screen is totally black and using the keyboard or mousepad won't bring it out of sleep mode. I have to completely turn it off and on again.

Also, whenever I close the laptop lid the same situation seems to happen. The screen goes dark but the power remains on, so before I noticed it happening my laptop would just sit in my bag overheating while the battery drained. Now I turn my computer completely off whenever I'm done using it.

If anyone can think of a way to fix this, I'd really appreciate it. It would increase the usability of this machine so much.

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@eearle since it does it with the lid and the software I don't think this is a Hall switch issue :-). Sounds more like a settings issue. Try this first (different model, same idea):

BIOS:

Power the computer On and press the F2 key at the Dell logo to enter the BIOS.
Once in the BIOS, click the plus to the left of Power Management.
Then Select USB Wake Support, check the box to Enable USB Wake Support. Click Apply at the bottom


Dell BIOS Power Management

The Block Sleep Option (can also be called Deep Sleep Control) is only available on Desktop computers, clear it to Disable it. Click Apply at the bottom .
Dell BIOS Power Management

Exit the BIOS. from here

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EEarle 将永远感激不已
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