Touch is not working
The screen is working when I connected a mouse to it, otherwise the touch is not working
954020
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@khattboyss32990 this very much sounds like a failed digitizer. As you probably already know, that is part of the display assembly. I would start of with replacing that. If a new display does not resolve this, then the issue will be on your circuit board. Could be a bad Touch IC or some other related component. For that you will need the schematic, the component placement file as well as the right tools and skills to diagnose component failure.
SInce iFixit does not yet have a specific guide for this, use something like this video for that repair. You can also download the service manual from here Motorola Edge 20 under the Documents header
While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has the same issues with their device. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.
Repair is War on Entropy!
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Where can I get the original display?
@khattboyss32990 does not look like iFixit has those yet. You can most likely get an original screen only from Motorola. You would need to try a display from some other vendor to make sure that it works.
