Factory reset on inside
Is there a reset button on the inside that I reset it with?
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@brentjacob no, there is not.
It might help if you tell us what is going on with your HP and why you think you need to reset it.
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Well it's my grandmother's computer and she of course doesn't remember the pin on cut on screen and so I tried to go through the steps to fix it and well I cant get passed the bitlocker recovery key
