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The HP Elitebook 820 G3 was announced in January 2016 and was released as part of the seventh generation of HP Elitebook notebook line.

Why is my speaker not working?

On my task bar is my speaker logo with a red cross ❌️

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Hi @dominicbedzrah

Check the status of the audio controller in Device Manager¹ to see if it is installed OK or disabled.

Go to Device Manager → Sound, video and game controllers → click on the > symbol to the left of the category to expand the list and check the following:

If there's a red cross next to the Conexant HD Audio entry, right click on the entry → enable the device and check if it works OK

If there's a yellow exclamation mark, next to the Conexant HD Audio entry, right click on the entry → update driver and follow the prompts. You need to be online for this to work. Alternatively, here's a link to the drivers for the model. Select your OS → select the OS version → Submit and then scroll down to the Driver-Audio (1) entry and download the drivers from there and install them in the PC.

¹To get to Device Manager in Win10, press the Win key and the x key (both together) and click on the Device manager link in the menu box that opens.

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