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The Dell Chromebook 11-3120 is an affordable, lightweight laptop that is most commonly used in professional and educational settings.

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Chromebook not powering down when closing lid

CB will not power down when you close the top lid. Or go in to sleep mode.

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can you give me more info on what happens

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does the screen stay on?

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yes, I found the problem. the magnet on the backside of the bevel came out of its bracket.

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@Justin Jordan yup just as I thought if the Chromebook does not read the magenet it does not go to sleep. is that all?

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yes, thanks.

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solved magenet came off bracket

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Where is the magnet located? I’m troubleshooting a CB right now that will not sleep when the lid is closed… The option to sleep when the lid is closed is enabled.

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It is built into the bezel.

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