Computer Freezes, Audio stutters intermittently
I'll start by listing my system specs:
i5 9600k @ stock CPU + H100i V2 Cooler
MSI Z390I Gaming Edge AC Mobo
2x8GB 3200MHz Corsair Veng RAM
MSI gtx 1060 3GT OC (OC'd)
250GB Samsung 970 Evo NVMe SSD
500GB Samsung 860 Evo SSD
EVGA 650W PSU
cpu temps idle are 25-30*C
under load never reach above 70*C (aida runs at 55*C)
I've actually had previous RAM in this board, of which the retailer said was the issue causing it. but it continues. i did have an i3 8350k too, but sent that back since it was trash. but this issue persists.
I've tried multiple fresh installs of windows on both of these drives, with and without the GPU.
I've tried many outdated and in-date drivers as I can. definitely don't think its software sided.
I've used memtest 86 for over 12 hours, no issues. Intels burn/diagnostics check says the CPU is fine.
My issue happens playing games, idling listening to music, netflix, youtube. even when noaudio is plugged in or on, it'll brick up for a few secs then go back to normal.
Anything else I can do to fully determine the fault? I used this same PSU in my old system (4th gen i5 with no issues)
Comp is 2months old.
21条评论
Hi @callahan ,
I assume OC'd on your graphics card means "overclocked"?
If so have you tried resetting the graphics card back to its' default settings and see if it changes anything at all with regard to computer freezes and audio problems?
由 jayeff 完成的
Hi, thanks for the reply - I’ve tried this overclocked, not overclocked and even without the GPU.
I’ve unplugged everything but the necessary things, so leaving out the 2nd drive, the gpu etc. I’ve done BIOS updates too with no luck at all. I think it may be the Board, but i’m uncertain.
:)
由 Karlan Parker 完成的
Hi @callahan ,
Just some ideas to try and eliminate things and narrow things down so that you can perhaps control when it occurs more easily and therefore find out the cause.
Have you checked in Event Viewer (right click Windows Start button > Event Viewer) to see if there are any Critical, Error or Warning Events listed at the time the problem occurs?
Does the problem occur only when you're online or also when you're off line i.e. using programs that don't require internet access?
If it only occurs when using the internet how are you connected to the internet, WiFi or Ethernet?
Intermittent fault finding is never an easy process. Once you can make it happen you're halfway there to finding out why it happens, so you got to try different things as you already have been doing ;-)
由 jayeff 完成的
Hi, I've tried in safe mode, without audio - I'll try with disconnecting the WiFi/ethernet cable too and report back!
由 Karlan Parker 完成的
on event viewer, i'm getting Event ID 41, Kernel Power System.
Distributed COM error too , means nothing to me I've no clue.
I forgot to mention, I've used 3 different PSU's too (friends' ones) so i cant see it being that.
由 Karlan Parker 完成的
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