"There is a problem with the printer or ink system"
"Turn off, then on. If problem persists, contact HP.
I have unplugged the machine, removed the ink carrage and cartriges, does not help.
Any suggestions?
Dave
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"Turn off, then on. If problem persists, contact HP.
I have unplugged the machine, removed the ink carrage and cartriges, does not help.
Any suggestions?
Dave
信誉积分: 1
发帖于:
I was told by support on Case# 5014249285 on 5/15/18 that I had to replace my printer when ALL I had to do was to replace an empty cartridge. The issue was I had "non-HP" cartridge and when it was empty the printer displayed "the printer has an issue ..." when it was simply an empty cartridge. A complete misrepresentation that fully undermines any confidence I had in HP support.
糟糕!我想改变我的主意。
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