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Repair, disassembly, and troubleshooting information for the Microsoft Surface Laptop 7 (13.8‑inch), released in June of 2024. Identified by model number 2036.

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Motherboard shield and other shields

Where can buy replacement shields for the Surface Laptop 7?

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Hi @ohurley

Unfortunately I can' find any suppliers for the shields in the laptop.

I tried searching online using the part numbers for the shields as shown on p.65 of the Microsoft Surface Laptop 7th Edition English Service Guide with no results. You may have better luck.

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I don't have more luck at the moment tbh...

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Unfortunately, finding genuine replacement shields for the Surface Laptop 7 (13.8-inch) can be challenging. Here's why and what options you might have:

  • Limited Availability: Microsoft doesn't typically sell individual replacement parts like shields directly to consumers.
  • Third-Party Options: You might find some compatible shields from third-party sellers on platforms like eBay or Amazon. However, be cautious as quality can vary, and compatibility isn't always guaranteed.

Here's what I recommend:

  • Contact Microsoft Support: Reach out to Microsoft Support directly. Explain the situation and inquire if they can provide any guidance or potential sources for replacement shields. They might have information on authorized repair centers or alternative solutions.
  • Check with Authorized Repair Centers: Contact authorized Microsoft Surface repair centers in your area. They may be able to order or obtain the necessary shields for your device.
  • Explore Third-Party Options (with caution): If you decide to explore third-party options, carefully research sellers and read customer reviews before making a purchase. Look for sellers with a good reputation and positive feedback regarding the quality and compatibility of their products.

I hope this helps! Let me know if you have any other questions.

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Thanks a lot for the information. I will try your suggestions

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The official procedure is to wreck the shields upon removal, so it's kinda surprising that the shields aren't obtainable.

https://youtu.be/Y3u8uvTna5A&t=284

https://youtu.be/Y3u8uvTna5A&t=411

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