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Released on June 1, 2011, with model number A665-S5170, which can be found on the bottom of the laptop.

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New Battery - Disconnect Charger - Sudden Shut Down

I have this exact model here Toshiba Satellite A665-S5170 and at 1st I thought it just needed a new battery, so I have gotten a new battery for it, and the same thing is happening when I disconnect the power supply it just shuts down. Any ideas where to start?

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Hi @livfe,

Do you still have the old battery?

If so and it still kind of works even for a short time, reinstall it and check if the problem still occurs or i if it is OK.

If it is OK it may be a faulty replacement battery.

If it still fails then at least the replacement may be OK .

Have you tried reinstalling the Microsoft ACPI-Compliant control method battery drivers in Device Manager?

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@jayeff The same with the old and new battery, as for the drivers, I just installed Win11 using Win2HDD amd then completed the setup on the Toshiba, did all the software updates but not the ACP thingy.... but the problam was the same before the new battery... I will look for this ACP and get back to you cheers. The new battery was on charge to 100%. The Old charged to 100% but died at 90%

Update: It says he latest drivers are already installed.....

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@livfe

Did you try uninstalling the ACPI drivers, restart the laptop and let Windows reinstall them?

Wonder if the laptop doesn't like Win 11??

If you have one try running a "live" version of Linux from a USB disc and check if it works on battery only.

You don't have to install it just run it.

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@jayeff I didn't have a linux system yet, been wanting for 20 years but still never got round to doing one.... don't know which one to get .... kubuntu? The system is running quite fast with Win11 actually.... it was on windoze 8 before and a HDD, and had the same problem hence I bought it for $10. It is a total clean Windows 11 install....

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@livfe

Get a LInux "Lite" version e.g. Ubuntu Lite and keep it on a bootable USB.

It's very handy if you want to prove whether some hardware works or not e.g. I've known situations where WiFi didn't work in Windows 10 but worked OK in Linux, simply because the card was incompatible with the laptop (Win XP era model) and Win 7 & 10 even when the Win drivers were installed in Compatibility mode for XP even though Device manager said it was installed OK. It just wouldn't work for some reason. Changed to a different card - voila! works in Windows

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Hi @livfe

Looks like you might need the motherboard schematics and check the battery power supply circuit to the board - look for the B+ power rail in the schematic to see where it connects in the board as this is the power from the battery and not the Charger which is VIN .

Check the motherboard model number (printed on the board itself) to see that you download the correct one.

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OK Great I will get this looked into and drop a message once "Tomlov" is here :) Thanks for the link to the needed files!

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