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Model: HX9300 Series The Philps Sonicare DiamondClean Series can be identified by its model family number: HX9300. All HX93xx models are the same toothbrush. The third and fourth number determines the contents of the box. The numbers after the slash (/) determine the color of the handle.

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Why does my toothbrush vibrate but won't turn on

When I go to hit the power button my toothbrush vibrates 3-4 times in sets of two but won't turn on and vibrate. No lights show or anything... Also, it won't charge when in the case or the glass cup. Is it a battery issue or what?

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There are some goid suggestions here,

Philips Sonicare DiamondClean Troubleshooting

Make sure the glass cup has a goid connection and is charging.

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