Ink cartridge failure help

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HP Officejet 4630

The HP Officejet 4630 is a wireless color inkjet all-in-one printer.

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Sonya @sonya79219

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发帖于: 2018年11月17日

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Ink cartridge failure help

I have a HP 4630 OfficeJet Printer. I have a new HP 61 black ink cartridge that I ordered from HP. I put it in the printer, and it continually says, " Ink Cartridge Failure". I have done all I know to do, reset the printer, cleaned the contacts, etc. I have been on HP.com and nothing works. It is out warranty, so you can only access information on HP.com for tech help. Does anyone know anything to help me with this problem?

Here is other messages that shows on the printer

1. Ink Cartridge(s) Problem The following Ink Cartridges must be replaced. I have brand new ink cartridges.

2. It was printing about 2 weeks ago, when I replaced the empty ink cartridge. Then, it stopped. I called HP and they sent another one. Now, it will not accept the new cartridge.

3. I have downloaded print drivers from HP.com and I have uninstalled and reinstalled the printer software about 4x.

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Mine prints but nothing is printed out on my paper? THe ink cartridge indicator shows over 1/2 full?

由 Peggy Greiff 完成的 2020年4月25日

Mine won't accept genuine HP cartridges. Says incompatible cartridge (new black). HP Support says to clean everything. Did that but same display. HP says to take it in for repairs.

由 briceconquest 完成的 2021年3月15日

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Sonya @sonya79219

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发帖于: 2018年11月19日

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Whew! I have been at this printer off and on and had tried everything. Lo and behold, today I just took some scotch tape and taped over the bottom of the ink cartridge (The part where the original tape comes when you buy a new one and take it off) and inserted it back into the printer, then I took the tape off and inserted the cartridge back in the printer. All of a sudden the error message "ink cartridge failure" was gone and the control panel on the printer showed and was up ready to print. I can't even explain it. But, it is printing again. Thanks everyone!

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van you explain this as i am currently having the same problem

由 Tinaye Makuyana 完成的 2019年10月3日

I’m having the same problem

由 donandev 完成的 2020年5月10日

Didn't fix mine.

由 Doug Linn 完成的 2020年7月13日

Mine neither. I hate printers

由 Michael Maurutto 完成的 2020年11月14日

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Mine prints but nothing is printed out on my paper? THe ink cartridge indicator shows over 1/2 full? — Peggy Greiff
Mine won't accept genuine HP cartridges. Says incompatible cartridge (new black). HP Support says to clean everything. Did that but same display. HP says to take it in for repairs. — briceconquest
van you explain this as i am currently having the same problem — Tinaye Makuyana

Mohamad Red @mohamadred 声誉积分: 1 · Answer 1 · 2021-01-30T09:47:19-07:00

Mohamad Red @mohamadred

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发帖于: 2021年1月30日

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can you explain more detailed how you fixed it

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Kim Quah @kimquah64060 声誉积分: 1 · Answer 2 · 2022-07-08T12:50:23-07:00

Kim Quah @kimquah64060

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发帖于: 2022年7月8日

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I read the comments above, put a tape over the black ink ink part, took it off and put it back, and it didn't work, I then took out my color ink, which the ink part on the color ink had melted, i seldom used the color ink, it was saying I am now on single ink, and it worked! now it's printing!

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Surprisingly, removing the color ink cartridge, closing the empty location of the printer's color ink "clip" as much as possible, gave me the "printing from single cartridge" comment, it then printed a (blank) alignment page, I scanned it, read "alignment failed" and chose "OK", another attempt, alignment of just black page printed and scanned, and then itprinted fine with just the black ink.

由 Jim111 完成的 2023年8月18日

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HP Officejet 4630

Ink cartridge failure help

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