Internet connection not working

Question

Linksys EA6900

Linksys EA6900 智能 Wi-Fi 双频路由器是一款四端口无线路由器，设备背面配有三根天线。该设备还具有两个用于存储的 USB 端口（3.0 和 2.0）。

声誉积分: 1

更多选项

My router is working fine but it cant get an internet connection. I've reset it multiple times

这是一个好问题吗？

是否

得分 0

3条评论:

Has it worked OK before?

Can you connect to the internet when you are directly connected to the modem?

Yes it works perfectly fine then sometimes at night it just completely stops working.

Just to clarify, it is the router that loses internet connection not the modem, is this correct?

If it is the router is it still showing as connected to your computer, even though there is no internet connection?

Have you tried a different WiFi channel (change in router) just to see if it behaves the same?

Have you checked that your model router has the latest firmware installed?

Hi @dgold44 ,

Has it worked OK before?

Can you connect to the internet when you are directly connected to the modem? — jayeff
Yes it works perfectly fine then sometimes at night it just completely stops working. — Dawson Goldsberry
Hi @dgold44 ,

Just to clarify, it is the router that loses internet connection not the modem, is this correct?

If it is the router is it still showing as connected to your computer, even though there is no internet connection?

Have you tried a different WiFi channel (change in router) just to see if it behaves the same?

Have you checked that your model router has the latest firmware installed? — jayeff

Niels @nixni 声誉积分: 1千 13 7 · Answer 1 · 2018-06-29T04:00:58-07:00

声誉积分: 1千

13

7

更多选项

Hi Dawson,

This can be multiple things but you can try these following things:

-Make sure that the cable from the modem to the router is connected

-Reset the modem

-Try a diffrent ethernet cable from the modem to the router

这个答案有帮助吗？

是否

得分 0