Digital Crown no longer works

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Apple Watch - Series 2

Apple Watch Series 2, announced September 7th, 2016 and released September 16 2016.

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casey @headcase

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发帖于: 2018年1月23日

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Digital Crown no longer works

My Apple Watch 2 started to act funny, it would launch siri and scroll between apps all by itself.

It was acting as if the digital crown was being pressed in and rotated.

I tried the usual cleaning methods as per the apple website but without any luck.

It does rotate freely and doesn't feel sticky at all, and although it does these things it is completely unresponsive.

I have to use the the side button to navigate my way round the watch the best I can.

Does anyone have any Ideas?

Many Thanks

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I am facing same problem i just want to know is this not because of update i having series one and watch were upgrde 5.2.1

由 atibha Verma 完成的 2019年9月28日

I contacted apple about this and they said I needed to clean the Digital Crown in warm water. When in the water turn and press de crown a few times.

由 Erik Rous 完成的 2019年9月30日

is here a place to buy anything that includes these in a part? my 2nd gen is doing the same thing, however mine only started after version 5 was released.

由 kheenan.halvorson 完成的 2019年3月4日

Same here, afther last update looks like the watch is living its own life. Activating siri out off the blue and unresponsive when pushing the crown..

由 Erik Rous 完成的 2019年3月9日

Time to visit an Apple Store to get your watch repaired.

由 Dan 完成的 2019年3月9日

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I am facing same problem i just want to know is this not because of update i having series one and watch were upgrde 5.2.1 — atibha Verma
I contacted apple about this and they said I needed to clean the Digital Crown in warm water. When in the water turn and press de crown a few times. — Erik Rous
is here a place to buy anything that includes these in a part? my 2nd gen is doing the same thing, however mine only started after version 5 was released. — kheenan.halvorson
Same here, afther last update looks like the watch is living its own life. Activating siri out off the blue and unresponsive when pushing the crown.. — Erik Rous

Dan @danj 声誉积分: 482千 Self employed contract worker 35 332 971 · Answer 1 · 2018-01-23T06:57:18-07:00

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Dan @danj

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Self employed contract worker

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发帖于: 2018年1月23日

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The digital crown uses a set of detectors that note the rotation. It sounds like the detectors have failed. You can see them here in the Teardown: Apple Watch Series 2拆解 in Step13.

Given how far you need to get I would just let Apple deal with it. They at least have a flat fee for the repairs.

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Thanks for the reply, I am out of warranty (by one month) and its seems like a high price, I'd rather spend a bit extra and get the series 3

由 casey 完成的 2018年1月23日

Its still cheaper ;-} Apple Watch Pricing

由 Dan 完成的 2018年1月23日

I went to Apple for the same problem and they wanted to charge me $229 to fix it. The new models are $249.

由 Phill Johnson 完成的 2018年8月7日

@scooba4 - Agreed! Its on the high side given the cost of a new watch (cheapest model). Its when you get to the stainless steel or Ceramic cases it becomes less of a bite.

由 Dan 完成的 2018年8月8日

@danj you think there might be a "Flat Rate Repair" price direct from Apple?

由 mayer 完成的 2018年8月8日

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Apple Watch - Series 2

Digital Crown no longer works

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