How do I factory reset. I purchased pre-owned
I need to factory reset a used tablet, this brand and model
@wasult for a hard reset:
1. Press and hold volume up
2. Press and hold power while holding the volume up
3. Release power when RCA logo come up
4. Scroll down to wipe data factory reset
5. Use power button to select
6. Scroll down to delete all user data
7. Use power button to select
8. Select reboot system now
It doesn't always work then what?
Having the same problem telling me to sign in on previous account devise was synced to
I don’t see any “delete all user data”
@Michelle McGill did you ever get this figured out?
I have followed these steps many time .... After rebooting and its asking me language... It says verify account and asks me to sign in with a Google account that was previously synced on the device.....
Any additional advice!?!?!????
I did follow the steps many times and I have the same thing it’s asking me to sign on the old google account
Ana, this is an old question. You may not get any help here.. try asking your own question or click on the device icon at the top right and scroll through other solutions. In the first place you should contact the seller.
What if you lost contact info for the seller I'm having the same problem says sign in with google account previously synced on device what do I do?
Same issue here! Anyone ever get this figured out?
My tablet sound/audio not working ? After the updates on Windows my sound is not working.
What do I need to do?
I lost my intelligence to use computers….
Spend 40 more bucks at wal mart and buy a new tablet of the same quality…
Tried this with 2 Galileo Pro's, now they're both stuck at the "Just a sec" screen with constant app crashes. Solid tablets for sure.
Tried many times and still coming up wanting me to put previous email etc of which I don’t know. This was my sisters and she passed April 16 of this year. Please help me figure this out
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@wasult is it locked to the previous owner or you only want to reset it?
由 oldturkey03 完成的
mine is locked to the previous owner. what can i do
由 Mary Wright 完成的
Mine is locked to the previous owner
由 melw.paddy 完成的
I bought my rca tablet and had it set up before on other email and can't change my email in it
由 Rickey Grizzle 完成的