I actually have a Blue Life XL. About a month ago, data stopped working and I assumed it was a provider issue. Two calls to them led to the conclusion that it's NOT them. All the rest of the family continue on with no data issue on their iPhones. T-Mobile offered little guidance as it is a non-network phone.
Was working fine for several months until non-wifi data suddenly stopped working and I don't know where to start in trying to fix it.
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First check the APNs:
https://support.t-mobile.com/docs/DOC-20...
If this is already configured, try a factory reset and configure the APNs again.
NOTE: BACK UP YOUR DATA FIRST!
I would also then try one of the SIM cards that you know works.
If this has failed, there is something wrong with the phone and you should look into a repair or replacement.
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Great job to 4k rep! 6k to go.
This was a great help. I checked the settings and they seemed correct, so I went ahead and restored the factory settings and I'm good to go. I feel embarrassed that hadn't tried that already. THANK YOU!
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