Why is the touchscreen not responding?
The touchscreen is either not responding accurately, or not responding at all to touch. I am not sure if it is just out of sync, or if it is something more serious.
Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.
If you are having problems with the touchscreen, please visit the "Touchscreen Responding Inaccurately" header on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting.
If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.