How to get out of bootloop
i have HTC Desire 310 single sim stuck on the htc logo, i have try hard reset but it did not work please help me, thanks
The HTC Desire 310 is a dual-SIM Android-based smartphone designed and manufactured by HTC.
My HTC was working fine, but I stopped using it for a month then tried turning it on, now it's stuck in a reboot loop. I have tried holding the volume button down and the power button to get into Android system options, but even when I select "restore all settings", it still won't reset and continues to be stuck in a loop. I noticed when doing this that the system screen says the phone is locked. Is this the reason I can't do a reset? How can I fix this?