学生贡献的维基
此维基页面由我们教育项目的学生团队编写。
POWERbot 移动异常
你的 POWERbot 没有按照规划好的路径清扫,而是斜着在房间里移动,或者路径显得杂乱无章。
POWERbot 移动异常很可能是由它的灰尘传感器功能引起的。当灰尘传感器开启且 POWERbot 检测到灰尘时,它会以围绕该区域的方式移动,直到检测不到灰尘为止,然后再继续它的循环工作。如果你希望恢复正常运行模式,请使用 POWERbot 的遥控器关闭灰尘传感器。按下遥控器中间下方的“灰尘传感器”按钮。此时,POWERbot 显示屏右下角的“智能”指示灯应熄灭。
POWERbot 无法充电
你的 POWERbot 似乎无法在扩展坞上进行充电。
扩展坞没有电源
检查扩展坞顶部是否有红色插头图标。如果图标未亮起,说明扩展坞没有电源。确认电源线已牢固插入扩展坞背面,且交流适配器已牢固插入工作正常的插座中。如有必要,可以通过接入其他设备(如台灯)来测试插座。如果扩展坞仍然没有电源,可能需要更换扩展坞。
无法传输电量
当 POWERbot 在扩展坞上时,检查扩展坞顶部是否有绿色充电图标。确认扩展坞水平放置,且 POWERbot 与扩展坞正确对齐。如果图标未亮起,说明 POWERbot 没有从扩展坞接收到电量。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关,然后再重新开启。确认刷子前方的充电触点清洁且无碎屑。如果充电触点很脏,请用干布或抹布擦拭。将 POWERbot 放回原位并重新对齐扩展坞。如果绿色充电图标仍然不亮,则可能需要更换 POWERbot 的电池。
POWERbot 显示错误代码
你的 POWERbot 显示屏上显示以下代码之一:'C 01'、'C 02'、'C 03'、'C 04'、'C 05'、'C 06' 或 'nobatt'。
请在下方找到对应的错误代码并按照说明进行操作。
C 01:动力刷中有异物卡住
动力刷中有异物卡住。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关。然后,取出动力刷并进行清理。重新开启电源开关。
C 02:左驱动轮中有异物卡住
左驱动轮中有异物卡住。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关。然后,取出左驱动轮并进行清理。重新开启电源开关。
C 03:右驱动轮中有异物卡住
右驱动轮中有异物卡住。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关。然后,取出右驱动轮并进行清理。重新开启电源开关。
C 05:防撞传感器错误
需要检查防撞传感器。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关,然后再重新开启。
C 06:障碍传感器过脏
障碍传感器太脏了。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关。然后,将 POWERbot 放回原位并清洁 POWERbot 刷子部位的障碍传感器。重新开启电源开关。
C 07:悬崖传感器过脏
悬崖传感器太脏了。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关。然后,用软布清洁驱动轮前方的悬崖传感器。重新开启电源开关。
nobatt:电池故障
电池发生故障或线路断开。将 POWERbot 翻转过来,关闭电池盖旁边的电源开关,然后再重新开启。如果错误代码仍然存在,则可能需要更换电池。
POWERbot 吸力不足
你的 POWERbot 没有将其经过区域的垃圾清理干净。
电池电量过低
通过显示屏检查 POWERbot 的当前电量。如果电量过低,请将 POWERbot 移动到扩展坞。
刷子过脏
检查 POWERbot 底部的刷子。如果刷子很脏,请拆下刷子并进行清理。
POWERbot 无法返回充电站
你的 Powerbot 在清扫周期结束后无法自动返回充电站。
路径受阻
你的 Powerbot 无法返回扩展坞,因为它找不到扩展坞的位置。请确保你的充电站放置在开阔区域,且周围没有可能的障碍物,以便 Powerbot 可以轻松导航到该位置。
电力不足
你的 Powerbot 在返回充电站之前电量耗尽,因此无法成功返航。这是因为电池未充满电。请参阅“POWERbot 无法充电”。
84条评论
Please help. Red light is on I've clean the area in front of brush clan doing station done everything clean all brushes but will not charge
Barbara Seckel - 回复 分享
Just taken vr9000 out of the box, charged up, full battery pressed auto, it goes backwards a few inches then says error c07, which is clean cliff sensors! Ridiculous! They're clean as you'd expect, wish I never purchased this.
Paul - 回复 分享
I absolutely love this vacuum and it worked great for about 2 months and then I had the same issue. I returned it to the factory three times and every time they would send it back and it would do the same thing. So I don't know what the heck they were doing at the factory. It would be fully charged, I would turn it on and then it would go backwards a few inches and then turn off…. $700 dollar vacuum and Samsung couldn't fix it
Barbara Jones - 回复 分享
I have had the same issue, After giving it a thorough clean, it was doing the same thing and moving backward and stopping with an error. I decided to hold it whilst it was running and push the unit back on itself gently whilst turning the vacuum, rotating the wheels slightly against the motor resistance, as if to reverse and turn slightly backward. This seemed to work and it is back to functioning normally.
I think it the wheels being turned manually whilst the vacuum was switched off that caused the issue, having been forced, as it was twisting the vacuum which rotated the wheels whilst stationary trying to clean under the bed, which must have upset the sensors or something, causing an error.
thought I would share this, as I couldn’t find a solution in the manual or online.
Peter Faarup - 回复 分享
Hi
my powerbot is showing as fully charged. The docking station lights are working and the three bars on the powerbot are showing in blue as charged. The powerbot will not leave the docking station, I've followed everything in manual to check for issue and no resolve. There are no error codes being displayed. The best I can get is switching on and off, once switched back on manually it does a count down from 5-1 but then nothing. Also does not respond to remote or by manual input. I'm perplexed! Any recommendations?
Linda - 回复 分享