Mouse is Not Working
Your mouse is working on one device but not others.
Mouse is in wrong port
- Make sure your mouse is properly connected to the right port
Mouse is damaged
- You may need to replace the mouse cord or replace the mouse
Mouse Driver is Not Working
Your mouse’s driver is out of date.
Windows 10
- Go to Device Manager
- Go to Mouse and Pointing Devices
- Find the mouse and double click it
- Go to the drivers tab and click update driver
- Go to ipictek.com and select the latest driver
Mouse Pointer does not move smoothly
If your mouse is not moving smoothly, you should try -
- clean the bottom of your mouse
- Clean the surface or mousepad or replace the mousepad
Mouse Pointer moves too quickly or too slowly
If your mouse is moving too quickly or too slowly for your liking, it is most likely a setting error.
Windows 10
- Open Control Panel -> Mouse -> Pointing Devices -> Set mouse speed.
- Increase or decrease the speed and see if the problem continues.
Mac OS
- Open System Preferences -> Mouse -> Tracking Speed.
- Increase or decrease the speed and see if the problem continues.
Mouse scrolls too quickly or too slowly
If your mouse is scrolling up and down the page too quickly or too slowly for your liking, it is most likely a setting error.
Mac OS
- Open System Preferences -> Mouse -> Scrolling Speed.
Mouse double click feature not working correctly
If your mouse is failing to open folders via double clicking, there are a few solutions to try.
Windows 10
- Open Control Panel -> Mouse -> Pointing Devices -> Set mouse double click speed.
- Try decreasing the speed and see if the problem continues.
Mac OS
- Open System Preferences -> Mouse -> Double Click Speed.
- Try decreasing the speed and see if the problem continues.
11条评论
help! My computer wont let me run the driver or software that you have on the site.
the model number T18/PC257A It came with a disc but dont have a disc drive on my laptop.
Zanghi Mark - 回复
I actually tried all of them just to see. Some of them I could install the program but the others, like the one I need, wont even run.
Zanghi Mark - 回复
Hello, I would suggest calling Pictek support at +1 518 300 1480 or emailing support@ipictek.com for help with driver support for the Pictek Gaming Mouse.
Addison - 回复
Mouse’s optical sensor randomly stopped working, unplugging and plugging back in doesn’t help.
AidenDaMep - 回复
I’ve had this mouse for about 7 months and sometimes the mouse just stops driving but still registers clicks? I’m using a MacBook Air OS.
F F - 回复