编辑 Pictek Entry-Level Gaming Mouse Troubleshooting

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Here is how to troubleshoot common issues with the Pictek Entry-Level Gaming Mouse.

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== Mouse is Not Working ==

Your mouse is working on one device but not others.

=== Mouse is in wrong port ===

* Make sure your mouse is properly connected to the right port

=== Mouse is damaged ===

* You may need to replace the mouse cord or replace the mouse

== Mouse Driver is Not Working ==

Your mouse’s driver is out of date.

=== Windows 10 ===

* Go to Device Manager
* Go to Mouse and Pointing Devices
* Find the mouse and double click it
* Go to the drivers tab and click update driver
* Go to ipictek.com and select the latest driver

== Mouse Pointer does not move smoothly ==

If your mouse is not moving smoothly, you should try -

* clean the bottom of your mouse
* Clean the surface or mousepad or replace the mousepad

== Mouse Pointer moves too quickly or too slowly ==

If your mouse is moving too quickly or too slowly for your liking, it is most likely a setting error.

=== Windows 10 ===

* Open Control Panel -> Mouse -> Pointing Devices -> Set mouse speed.
* Increase or decrease the speed and see if the problem continues.

=== Mac OS ===

* Open System Preferences -> Mouse -> Tracking Speed.
* Increase or decrease the speed and see if the problem continues.

== Mouse scrolls too quickly or too slowly ==

If your mouse is scrolling up and down the page too quickly or too slowly for your liking, it is most likely a setting error.

=== Mac OS ===

* Open System Preferences -> Mouse -> Scrolling Speed.

== Mouse double click feature not working correctly ==

If your mouse is failing to open folders via double clicking, there are a few solutions to try.

=== Windows 10 ===

* Open Control Panel -> Mouse -> Pointing Devices -> Set mouse double click speed.
* Try decreasing the speed and see if the problem continues.

=== Mac OS ===

* Open System Preferences -> Mouse -> Double Click Speed.
* Try decreasing the speed and see if the problem continues.

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