跳转到主内容
« 返回到所有故事

Horrible support

Jared g -

iPhone 16 Pro Max

故事图片

iPhone 16 Pro Max Battery Replacement

3小时

Moderate

我的问题

My problem was I needed a new front camera so I purchased one labeled used was under the impression it would be able to be paired.

我的修理方法

I got the camera installed it went to Pair it in diagnostics and was told it was connected to a lost or ic account

我的建议

Tried to contact support all morning with no response none left with a mad customer and no idea on returning it or getting an exchange

« 返回到所有故事

2条评论

Unfortunately the front facing camera/aka the “TrueDepth” camera is paired specifically with the logic board in the phone and the only way to perform that pairing is through their self service repair store. The store won’t run the pairing software if you don’t have an existing order for the part you are attempting to pair. The camera for this specific repair is $151.24 for your reference.

Luke - 回复 分享

Based off of the packages label, I have a pretty clear idea to why it wasn't working; It's used! Be careful when purchasing used parts!

Theo Grefalda - 回复 分享

添加评论

浏览统计数据:

过去 24 小时: 2

过去 7 天: 16

过去 30 天: 16

总计 16