For additional help, check out the Sharp Aquos Crystal Troubleshooting page.
Background and Identification
To ID your device and make sure this is the correct model, remove the back cover of the device to reveal a sticker with the model number.
The Sharp Aquos Crystal is a smartphone running under the Android operating system, KitKat, that was announced by Samsung in September, 2013. The Sharp Aquos Crystal features an edgeless design with a 5" 720p display. There is a 1.2 megapixel front facing camera mounted on the bottom left of the phone and an 8 megapixel camera at the rear. It is available in white and comes with a 1.2 GHz processor, 1.5 GB of RAM and 8 GB of internal storage plus 128 GB more with an SD card.
Announce Date: 2014
Operating System: Android OS, v4.4.2 (KitKat)
Display (Super AMOLED Plus):
1280 x 720 pixels at ~294ppi
Camera: Contains both front and rear facing cameras.
HD Video (1080p) at 30fps
Geo-tagging, touch focus, face and smile detection, panorama, HDR
Processor: Quad-core 1.2 GHz Cortex-A7, Adreno 305
Storage: 8GB internal storage + microSD, up to 128GB
Integrated 802.11 a/b/g/n
Bluetooth v4.0, A2DP, LE
GPS signal reception with A-GPS support
Dimensions: 131 x 67 x 10 mm (5.16 x 2.64 x 0.39 in)
Weight: 141 g (4.97 oz)