For additional help on the Samsung Gear VR with Controller, check out the device's troubleshooting page.
Background and Identification
The Samsung Gear VR with Controller (Model number: SM-R324NZAAXAR) was released to the public in April 2017 as a device used to create virtual reality out of a phone screen. By connecting any of the compatible Samsung phones (Galaxy S9, S9+, Note8, S8, S8+, S7, S7 edge, Note5, S6 edge+, S6, S6 edge, A8 Star, A8, and A8+), users can experience virtual reality on the go.
The headset weighs .76 lbs and has a black, plastic exterior. It provides 360 degrees of viewing and allows for 2D and 3D content. The Samsung Gear VR connects to the phone via USB Type-C or Micro USB. A touchpad and back button are located on the right side of the headset.
The Gear VR also includes a small, lightweight controller that delivers a fast and easy way to interact with content. The controller has a wrist strap for secured grip and comfort.
Samsung has released six versions of the Samsung Gear VR headset. The SM-R324 is the second most recent model released. The newest model (SM-R325) has greater phone compatibility.