For help with common problems, visit our troubleshooting page.
Background and Identification
This laptop features a 13.3-inch display with 1366x768 resolution. Standard connectivity includes the following: 3 USB 2.0 ports, an Ethernet port, a VGA port, an HDMI port, a microphone jack, a headphone jack, and an SD card reader. There are several variants of this laptop, and other features, such as RAM, CPU, and hard drive, are dependent on which model you have. No optical drive is included. The IdeaPad U350 is 12.9" wide, 9" deep, 1" tall, and weighs 3.7 pounds.
The easiest way to identify your device is to refer to the identification sticker, located near the exhaust vent on the bottom of the laptop. It is partially obscured by the battery and should say "Lenovo IdeaPad U350", Model 2963. Released in 2009.