For an overview of common problems and how to solve them, check the troubleshooting page.
Background and Identification
Released in late 2010, the G53JW-A1 is part of Asus' Republic of Gamers G-series gaming laptops, designed to be powerful enough to handle intensive gameplay while on the go. The G53 line is similar to the G73 line, but a bit smaller. The laptop dimensions are 15.6 x 11.9 x 2 inches, and it weighs 7.9 pounds. The screen is 15.6 inches, with a 1920 x 1080 resolution.
The G53JW-A1 has suffered from many issues with its power socket developing a bad connection, even with careful and infrequent use. Some users have complained about the extensive steps needed to access the hard drive or RAM - these processes involve removing a lot more screws than is typical.
Many users comment that the device stays nice and cool during normal use.
The battery life is a bit short, at around 2 hours when new with a web browser open, but no games.
To identify your computer, look for a label on the underside of the laptop near the back that identifies it as a G53JW-A1. This label may be hidden underneath the battery. You may also check the box the computer came in for a model name.
If these methods don’t work, try this guide for further advice on finding your serial number.