If you are having problems with your device, check out the Alcatel OneTouch Pop Icon Troubleshooting Page.
Background and Identification
This phone is still being manufactured. The phone is a prepaid TracFone distributed by Wal-Mart and Straight Talk Wireless.
The phone’s model number is #A564C. Also, the phone is generally black, when it isn't in a case. The phone has a 5 Megapixel rear-facing camera, and a 0.3 Megapixel front-facing camera. The device also comes with 2 GB of usable memory. In addition, the phone has a 5 inch diagonal screen, with a screen resolution of 480 x 854 pixels. The phone also has a 1.2 GHz quad-core processor. There is a TracFone symbol below the speaker on the top of the phone. There are three touch sensitive buttons on the bottom of the phone. From left to right, a back arrow, a home button, and a menu button. The information above has been summarized from Amazon and CNET.
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CNET- Info and pricing