PS3 won't work after trying to update to 4.91

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PlayStation 3 Slim

PlayStation 3 Slim是PS3的第二个迭代机型，机器型号CECH-2000。索尼电脑娱乐推出此机型来修复初代“胖机”PS3的诸多硬件问题，于2009年9月1日发布。

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Propane Nightmares @propanenmarez

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发帖于: 2025年2月21日

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PS3 won't work after trying to update to 4.91

I tried to update my PS3 (CHECH-2503B, currently on version 4.85) to the latest firmware, gave me the error '8002f994' on the two times I tried to update the console so I turned it off and turned it on a little later.

It got through the coldboot but wouldn't load the user select menu and would just be stuck with no menu but the background would still move, it also refused to turn off so I had to remove the power cable and put it back in. I tried to restore the system but it would crash at 47% on both attempts and then would reboot, asking me to restore the system as it was 'corrupted'

I also tried to rebuild the database but that was just left as 'preparing' for hours. Trying to update from usb just froze safe mode.

What I'm wondering is if the hard drive is somehow corrupted? It has been with me for 9 ~ 10 years so I'm wondering if that's the case.

Thank you!

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Try this

Please go to the PS3 system software download page:

https://www.playstation.com/support/hard...

On the section "How to update PS3 console system software", click on "Update using a computer". You will see the Download PS3 Update button.

Right-click on the Download PS3 Update button and select Save Link As...

If your web browser tells you the file is not secure, click on it and select Keep It Anyway.

You can update your PS3 console using a USB drive or a disc. You can follow the steps using the link above. Please look into the sections "Update using a disc" or "Update using a computer."

Please reach back if you have further questions.

Posted by Brienda S

136183 answers | 92% rating

由 Asuz Mainlane 完成的 2025年3月26日

https://www.playstation.com/en-us/suppor...

由 Asuz Mainlane 完成的 2025年3月26日

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koppie007 @dan0

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Hi there!

Error code 8002f994 is telling you that the data is corrupted.

You already tried to do the update with a USB device.

This most of the time means that the Harddiskdrive is bad and need to be replaced...

I would do this first! Just replace it for a known working HDD or SSD (or a new one) and this should solve it.

I recommend to replace it for an SSD anyway! This because an SSD is faster, less power consumption, most of the time more reliable etc.

Here is the guide: PlayStation 3 Slim版硬盘更换. It's very easy to replace it!

You can download the software here from the official Playstation website: https://www.playstation.com/en-us/suppor... (scroll down to "How to reinstall PS3 system software" and open it from there.

If you have any further questions, please feel free to ask!

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I figured as much after discussing with a friend and due to a hunch. We pinned it on the failing xmb menu and safe mode freezing when I attempted to update from usb. Thank you so much! At least 2.5 drives are insanely cheap and easy to come across!

由 Propane Nightmares 完成的 2025年2月21日

Yes, this is most of the time caused by a bad harddrive! Failing XMB Menu and safe mode freezes when trying to update. My pleasure! Also true! They are cheap and will get your PS3 up and running again :)! Take care!

由 koppie007 完成的 2025年2月21日

Thank you guys. I just want to play modern warfare

由 gilbert M 完成的 2025年3月22日

My pleasure! Enjoy Modern Warfare :)!! If you have any further questions, you know where to find us!

由 koppie007 完成的 2025年3月22日

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Try this

Please go to the PS3 system software download page:

https://www.playstation.com/support/hard...

On the section "How to update PS3 console system software", click on "Update using a computer". You will see the Download PS3 Update button.

Right-click on the Download PS3 Update button and select Save Link As...

If your web browser tells you the file is not secure, click on it and select Keep It Anyway.

You can update your PS3 console using a USB drive or a disc. You can follow the steps using the link above. Please look into the sections "Update using a disc" or "Update using a computer."

Please reach back if you have further questions.

Posted by Brienda S

136183 answers | 92% rating — Asuz Mainlane
I figured as much after discussing with a friend and due to a hunch. We pinned it on the failing xmb menu and safe mode freezing when I attempted to update from usb. Thank you so much! At least 2.5 drives are insanely cheap and easy to come across! — Propane Nightmares
Yes, this is most of the time caused by a bad harddrive! Failing XMB Menu and safe mode freezes when trying to update. My pleasure! Also true! They are cheap and will get your PS3 up and running again :)! Take care! — koppie007
My pleasure! Enjoy Modern Warfare :)!! If you have any further questions, you know where to find us! — koppie007

PlayStation 3 Slim

PS3 won't work after trying to update to 4.91

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