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As the title states, when attempting to connect a bluetooth device with Windows 11, there are no bluetooth devices.
The interface can be turned on and turned off, however finding a device is not possible as I cannot connect to any.
I have tried to disable and uninstall the device, update drivers and check for windows updates but to no avail.
Anyone have any ideas?
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Unfortunately many people did not read my main message, but drivers were not the issue.
It ended up being a physical defect of the card and replacing it resolved the issue.
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Well I will suggest you to update the Bluetooth driver to its latest version some time any outdated driver can also be the main reason for this.
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As someone else also pointed out in the comments above they are already up to date, so unfortunately this is not the answer / solution.
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If Bluetooth isn't finding devices on Windows 11, try these steps:
Restart your PC and Bluetooth device.
Run the Bluetooth troubleshooter (Settings > Troubleshoot).
Ensure Bluetooth Support Service is running.
Reset Bluetooth via Device Manager.
Check for interference or try another USB adapter.
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Hi @axodouble
Is the laptop's Wi-Fi working OK i.e. finding and staying connected to networks?
Try holding a BT device <20cm from the laptop and check if it is being detected or not.
由 jayeff 完成的
@jayeff Wifi works fine, holding a device close does not change it, bluetooth devices, no matter what type are not recognized.
由 Axodouble 完成的
@axodouble
Just verifying that V23.40.0.2 BT drivers are the ones installed?
Also assuming you upgraded from Win10 did the BT work OK then?
由 jayeff 完成的
@jayeff Cannot confirm if it worked on windows 10 as I only just installed the device from inventory.
However, reinstalling the linked drivers did change the issue a bit as now the device does appear, however it fails to connect and requests me to "Try connecting your device again." in red, same happens after rebooting and with other devices too still.
So we are a step closer...
For some more information, I am trying to connect a thinkpad silent mouse, which should work as it works on other laptops of the same model too.
由 Axodouble 完成的
@axodouble
I know you said that the Wi-Fi works OK but check if you have the latest drivers installed for it as well.
My thinking is that usually the WiFi and BT are on the same IC chip and in your laptop this chip is hardmounted on the motherboard so not easily replaceable, so there may be some problems because of this. Also the WiFi driver is marked "critical". Never hurts to check anyway ;-)
由 jayeff 完成的
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