Finger print sensor not working

Question

HP EliteBook 840 G6

HP EliteBook 840 G6 的维修和故障排除信息，这是 HP EliteBook 系列中的一款 HP 笔记本电脑。于 2019 年 5 月发布。

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It says " we couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint "

And i don't know how to fix it. Please help me.

这是一个好问题吗？

是否

得分 4

1条评论:

finger print is not wirking sir

Helpful Harry @decadessen81812 声誉积分: 1.7千 3 · Answer 1 · 2024-08-18T16:51:10-07:00

声誉积分: 1.7千

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Hi,

Found a great YouTube video by “Techie Leopard” that has possible solutions for the issue that you are facing.

There’s 3 different options available one of which may work.

Hope this helps

这个答案有帮助吗？

是否

得分 0

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Still having the same issue