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Is It Worth Fixing?

Hello, I have a Gen1 MobileStudio Pro 13 that I bought in 2017. I did have to get the battery and screen replaced a few years after while it was under warranty. However, the battery has started swelling recently, and it’s very worrying. It’s no longer under warranty and it’s too expensive to go through Wacom to fix. I’m kind of scared of using a heat gun in order to disassemble it as I’m not sure if that will make the battery worse. I also have to mention that the SSD has also been slowing down more in the last few years and has become sluggish, which makes me wonder if it’s beginning to fail. I'm wondering if it’s worth fixing it myself, or replacing it with a newer model or a comparable Windows-based tablet computer?

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Battery swelling seems to be a common problem among these MobileStudios 13s, you could replace the battery but looking online they seem to cost anywhere from $90-$100 USD, if you do feel like going through with the battery repair, as long as you keep the battery level below 10% and take care not to puncture it, you should be fine.

It is totally your call if you feel that it is out of it's prime. $100 is a lot (in my opinion) for a tablet that is 7 years old and actively failing. But again it is totally your choice to make.

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Yeah, this is something I'm debating right now due to the age of the tablet. It's either attempt to fix or get a replacement, or at least a "like new" MobileStudio Pro and hope that it's going to work well.

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@josh28395 If you make the desicion to repair we will be right here to help you

Have fun fixing!

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its possible to remove and not replace the battery and run off adapter only.

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It is possible to remove, I removed mine and had it run power of the Power brick.

Later on I replaced the battery.

由完成的

@pellinore Hi. I have the exact same issue as OP (even same model). Overheating, loud fan noise AND mild swelling I guess, as screen has 1mm lifted almost 1 mm in left bottom corner.

To confirm, did you remove the battery and used it plugged to the power brick? Later on, where did you buy the new battery and what model is it?

Thanks

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Hi! 👋

I saw your problem about your Wacom MobileStudio Pro 13.


I’m currently working on a Wacom MobileStudio Pro 16 (Gen1, DTH-W1620) and I’m trying to open it safely to clean the cooling system and replace the thermal paste on the GPU : it’s running very hot (up to 100 °C) and crashing under load.

Since you’ve already dealt with disassembly and repairs on yours, I was wondering if you could share a few tips or photos about:

  • how you managed to separate the glass screen from the chassis ?
  • and if there are any fragile cables to look out for right under the glass ?

I’d really appreciate any advice you could give ! I’m being very cautious because I’d like to avoid cracking the glass or damaging the digitizer.

Thanks a lot ;)

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Hi. I own a MSP13 1st gen and some time ago the screen started lifting mildly. After 3 years of trying to find out how to fix it and some ridiculous advice from Wacom I decided to keep using it until it died on me, which actually hasn't happened yet. As a matter of fact. I'm using it to write this message.

But in case anyone else decides to go the self repair route (there's no official or unofficial service for this machines where I live), here are some useful links for all those brave (or desperate) artists out there:

https://www.youtube.com/watch?v=Oh3DCzVa...

https://www.youtube.com/watch?v=1i--t7x9...

https://www.youtube.com/watch?v=0Q3IYJYC...

Best of luck and don't ever buy a Wacom MSP again!

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