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Repair and disassembly information for the Nokia G42 5G Android smartphone, first released in June 2023, built by HMD Global. Identified by model numbers TA-1581 or TA-1591.

System stuck at boot logo

Hello, my G42 is stuck at boot logo NOKIA.

I've gone in to recovery but there is no reset option to delete data and cache.

Block Image

I even tried fastboot erase cache and data but that is locked.

Any ideas? I'm shocked that a ifixit compatible phone has no basic option for factory reset. Did Nokia/HMD mess up? :o

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Can you add pictures so we see what you see in the menu?

在已经存在的问题里加入图片

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There's nothing much to see. (edited post with image)

Options:

Reboot system

Enter Fastboot

Power Off

That's it.

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@danthebrit What did you do before this happened to the phone?

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Running a benchmark. I rebooted to run a another test and that's it.

That's besides the point. Really doesn't matter what was being done.

(No, nothing was opened and battery charged).

It stuck trying to load the core system, and as we can't see the current verbose log of the system loading like we would see on ubuntu/linux servers, I'm sure the OS needs rebuilding. Probably an issue loading the cache or data partition. Not uncommon and happens.

What i need to know is if there is a way to force a factory reset without being able to access android OS GUI.

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@danthebrit If you don't care much about what is on the phone I think volume up and power button is the android hard reset button combination. If that is the way you entered the recovery mode however as it can differ based on device try the other volume button from the one in the recovery combination which in this example would be down.

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已选择的解决方案

All is fine. It just started working out of the blue.

Full reset done from OS and bootloader opened.

Case is closed!

Rant:

Still wish i knew if there was a way to force a rebuild of the OS. These phones seem to have removed any option to do a full factory reset from recovery. I guess it's for the case if the phone is stolen they can't use it?. It's silly as that can be remedied with a program file and QFIL for example. I'm sure their out there, build and ready for download.

Don't really get the hole reason behind removing the factory reset from recovery menu.

Knowing that with the IMEI details or even IMSI (and any other) and with proof of purchase or usage from carrier, you can provide that to the police and they will tag the phone as stolen/trace it.

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Same probem is in my phone

What should i do how can resolve this

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Same problem here, what is the fix please ?

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In the end, I sent the device back to HMD. It was still under warranty. They replaced the motherboard.

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最有帮助的答案

I believe that's cpu problem, and can be fixed via reball.

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I have this booting problem but I can't restart my phone because everytime I getting recovery mode my device power off and restart on booting please help me to I get my phone unlock

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Same thing with my phone loved on login screen when type password still will not unlock

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Dan 将永远感激不已
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