Wired Connection not working

I have a ds4 controller that works via Bluetooth but is unable to work with a wired connection to the PlayStation and pc. I figured the port wasn’t working so I decided to swap the port with another controller whose analog sticks are broken. This new port works perfectly but when making the swap, the controller still doesn’t show up as a wired connection.

I can provide pictures or answer any questions to help troubleshoot this issue. At this point I’m more intrigued on how to get it working than anything else. Any hardware that I should be looking at that could be the culprit here?

Worth noting: Since the wired connection wasn’t working, i decided to download ds4windows to see how the Bluetooth connection to the pc would hold up vs input lag. During this process, I was changing settings on ds4 along with the controller device in my pc control panel. I disabled a driver that a video recommended during this. Not sure if I might have done something to alter the controllers ability to recognize the wired connection.

Thank you!

This has been solved. Needed to get the correct usb connection for the controller model. Ordered this online and now the controller works fine.