Sleep mode not working

It's possible that the issues you're experiencing with your Fitbit Inspire 2 are related, but it's also possible that they're separate issues. Here are a few things you can try to troubleshoot each problem:

1. Sleep mode not working: If your Fitbit Inspire 2 is not tracking your sleep, there are a few things you can try:
2. Restart your Fitbit: Sometimes a simple restart can resolve minor software issues. To restart your Fitbit Inspire 2, go to the Settings app, scroll down to About, and tap Restart Device.
3. Make sure sleep tracking is turned on: In the Fitbit app on your phone, go to Account > Inspire 2 > Sleep > Sleep Tracking, and make sure it's turned on.
4. Update your Fitbit: If your Fitbit is not running the latest software, it may have issues with sleep tracking. To check for updates, go to the Settings app, scroll down to About, and tap Update Device.
5. Factory reset your Fitbit: If none of the above steps work, you could try factory resetting your Fitbit Inspire 2. To do this, go to the Settings app, scroll down to About, and tap Factory Reset. Note that this will erase all data from your Fitbit, so make sure you've synced your data to the app before resetting.
6. Green light not working: The green light on the back of your Fitbit is used to measure your heart rate and track your sleep. If the light is not working, it's possible that the sensor is dirty or damaged. Here are a few things you can try:
7. Clean the sensor: Use a soft, damp cloth to gently clean the sensor on the back of your Fitbit. Make sure the sensor is dry before putting it back on.
8. Restart your Fitbit: Sometimes a restart can resolve issues with the sensor. See above for instructions on how to restart your Fitbit Inspire 2.
9. Check the sensor for damage: Inspect the sensor on the back of your Fitbit for any signs of damage, such as cracks or scratches. If the sensor is damaged, you may need to replace your Fitbit.

If none of the above steps work, you may need to contact Fitbit support for further assistance. It's unfortunate that you're experiencing issues with both the sleep tracking and the green light sensor on your Fitbit Inspire 2. Let's try to address these issues separately:

Sleep Tracking Issue:

If your sleep tracking is not working correctly, here are some steps to troubleshoot the problem:

1. Check Sleep Mode Settings:

- Open the Fitbit app on your smartphone.

- Tap your profile picture or icon in the top left.

- Tap on your Fitbit device (Inspire 2).

- Scroll down and find the "Sleep Mode" option.

- Ensure that "Sleep Tracking" is turned on.

2. Sync Data:

- Sometimes, syncing your Fitbit data with the app can resolve minor issues. Make sure to sync your Fitbit with the app regularly.

3. Restart Your Fitbit:

- As mentioned before, try restarting your Fitbit Inspire 2 by going to the Settings app on your device, scrolling down to "About," and tapping "Restart Device."

4. Update Your Fitbit:

- Ensure that your Fitbit has the latest firmware by checking for updates in the Settings app. Sometimes, updates can address issues with sleep tracking.

Green Light Sensor Issue:

If the green light sensor on the back of your Fitbit is not working, it can impact both heart rate tracking and sleep tracking. Here's what you can do:

1. Clean the Sensor:

- Use a soft, lint-free cloth or tissue to gently clean the green light sensor on the back of your Fitbit. Ensure that there is no dirt or residue on the sensor.

2. Restart Your Fitbit:

- As mentioned earlier, try restarting your Fitbit Inspire 2 to see if it resolves the sensor issue.

3. Check for Damage:

- Carefully inspect the sensor area for any visible damage, such as cracks or scratches. If the sensor is damaged, it may need to be replaced.

4. Contact Fitbit Support:

- If the sensor issue persists after trying the above steps, it's best to contact Fitbit customer support for further assistance. They can provide guidance on potential solutions or arrange for a replacement if necessary.

Regarding your sleep app saying it's deleted on your Fitbit, it's essential to ensure that the Fitbit app on your smartphone is correctly paired and synced with your Fitbit Inspire 2. If the issue persists, you may want to try removing the device from the app and setting it up again.

If none of the above steps resolve your issues, Fitbit's customer support team is the best resource for further assistance and troubleshooting specific to your device.