How do I download the software on the phone after I lost the old softw
How do I download the software on the phone after I lost the old software
Update (02/06/2023)
When running, it works and writes to me this
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Majd Nairat not sure what you mean by lost your software. I would try a hard reset (your data, like files/pictures/contacts will be DELETED) as detailed here
Of course, you can also try to reload your software with instructions from this video
Update (02/06/2023)
Use something like this videoto help you out. Check the answer by Jamie Doshier to this question I have www-bberror-com-bb10-0015 on my screen (model STL100)) Different model but same solution.
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Did anything work for you
I would like to know before I go in-depth with a possible solution
Yes, I am happy to help you solve this problem, and I tried a lot, but I did not find a solution. I hope you will continue to help me solve this problem
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Have you tried a hard reset
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BEFORE A HARD RESET TRY A SOFT RESET THEN IF THAT DOES NOT WORK TRY HARD RESET
AHav you tried going to the web address that it is writing to you
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Do you have any back ups of phone stored somewhere online if not can you tell me what kind of phone it is
由 Nancy 完成的
@nancthe1
The phone make and model is shown on the top right of this page, next to the question.
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由 jayeff 完成的
I feel so dumb lol was using my phone in split screen everything is so small. Ty for bout
由 Nancy 完成的
Excuse me I meant for pointing that out and not being rude or mean. Much appreciated
由 Nancy 完成的
@nancthe1
No i don't have
It's blackberry passport
由 Majd Nairat 完成的
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