In back side one white spot

Question

iPhone 14 Pro

发布于9月16日，苹果公司的 "小型 "旗舰智能手机，其拥有6.1英寸ProMotion OLED，三镜头后置摄像头系统，5G，以及围绕前置摄像头和顶部传感器新设计的 "灵动岛"。iPhone 13 Pro的继承者。

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Mahendra Kumavat @mahendrakumavat

声誉积分: 13

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发帖于: 2022年11月11日

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In back side one white spot

I’m recently buy this phone dark purple I phone 14pro but there is one white spot on back side. I’m asking to shoe they said to contact in IFIX. I’m buy 3 phone at time but 2 phone is colour but mine defective. Apple giving this type service to the customer I’m not happy with this.

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Jerry Wheeler @dadibrokeit 声誉积分: 57.4千 124 44 90 · Answer 1 · 2022-11-12T02:47:26-07:00

Hi Mahendra,

If I'm reading your question correctly, you just bought a new iPhone 14 Pro and there's a defect in the color on the back glass, is that right?

At this point you have three options.

Return the phone for a replacement. Given that this is the latest model and should still be under warranty, you should be able to get it replaced.
Replace the back glass. This is an extremely difficult repair, as the adhesive used on the rear glass of most iPhones is extremely strong, so it requires a heat gun or laser to loosen the glue enough to be able to chip the glass out of the frame.
Replace the entire rear chassis. This saves you the difficulty of removing the rear glass, but that gets made up for by the fact that you have to transfer every single component inside the phone to the new housing.

Unfortunately, your phone is so new that no guides are available for replacing the rear glass or the chassis; you may be able to find YouTube videos, but none of the regular repair sites I'm aware of has any information on the 14 Pro.

I'd strongly suggest contacting either the seller or Apple itself to see about a warranty replacement.