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How to fix fingerprint lock

When i use my finger on fingerprint lock it shows not responding

这是一个好问题吗？

是否

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3条评论:

Tried erasing all fingerprint memory then scanning new fingerprints?

I did it ,but it shows not responding

Are you using a screen protector that may interfere with fingerprint identification? From Samsung support; https://www.samsung.com/us/support/troub....

Samsung C7 Pro