Patient monitor stuck on loading

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The monitor is stucked at the loading phase and when that happens you can't even turn it off orless you remove the battery. I'll kindly appreciate any assistance

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Hi @davidaryee

What is the make and model number of the device?

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The patient monitor was made in China, the name on the nameplate was Nanjing Mineddy Medical Equipment. I have contacted them several times, but no response. There is no specific model on the nameplate but there is a serial number. Any help will be greatly appreciated

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still need that model number

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there's a lot of similar products they sell

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Is there a way I can send an image to this chat? A similar model is the multi parameter patient monitor AG-BZ008. It usually has a double slot blue port for the SpO2 probe

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