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2017 年发布的 HP Envy 17t 的维修指南与规格信息。HP Envy 17t 配备 17 英寸显示屏、16GB 内存及英特尔酷睿 i7 处理器。

Why is my computer overheating while off completely?

I have an HP Envy 17t that is a few months over a year old and the problems that it has started a few months after and Hp customer support is no help, the main issue is that it will be completely shut down and it will overheat to the point of burning my hand. I have tried everything that I know to try and find the issue to the extent of making it a brick with no software on it, then reuploading it. I have also found that when I open the lid the lights will sometimes be on as well, and it kills my battery. I am now desperate for information on this problem, because I have thought of everything I know, and it hasn't helped.

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There's a couple of things you're going to want to do.

  • Make sure that your machine's air vents are clear of any debris or dust
  • Open the device up and make sure that the cooling fan is clean actually running
  • Ensure that your CPU's surface is clean and has a proper amount of thermal paste.

I did find a guide on how to get into the device to inspect the internals. I'll link it here, but you'll only need steps 1 - 11. I'd also attach pictures if you do get the opportunity.

iFixit图片

指南

在已经存在的问题里加入图片

难度:

非常容易

2 - 5 minutes

HP Envy 17t 显示面板图片

指南

HP 17t-k000 系列显示面板更换

难度:

中等

1 - 2 hours

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Justin Boge 将永远感激不已
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