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The Samsung Galaxy A31 is a midrange Android device released by Samsung on April 2020. Identifiable by model numbers SM-A315(F, F/DS, G/DS, and G/DSL).

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touch screen not working

samsung a31 my phone touch is not working. i can see notification and calls coing on my phone but i cant respond it as my phone touch is not working.

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Some personalize settings may disorder phone system and leads touch screen hasn't any reaction. If the phone touch screen is completely unresponsive, factory resetting the Android device in Recovery Mode may help.

https://www.samsung.com/us/support/answe...

Note: Factory reset will erase all data stored in your phone, hence, you must apply this solution as a last resort and if possible, then backup and restore Android data beforehand.

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