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Released by Motorola in November 2004, this stand-alone cable modem allows the user to connect to the internet using ethernet or USB. It features a front panel of indicator LED lights and a standby button on the top of the device.

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WiFi connection cuts me off

When I use my WiFi in the next room, I get a strong signal because I purchased a WiFi extender. I’m still loosing my internet connection and get a message that says the server has stopped responding. Can you tell me how to keep my connection?

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Hi,

Can you connect using Ethernet and check if the problem still occurs?

Have you proved that the modem is the problem and not the device that you're using to access the internet by trying another WiFi capable device e.g. a mobile phone or a laptop computer, you didn't say?

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There is a host of possible reasons for why you are getting a “Server not responding” error message. To narrow down the culprit, try these steps:

First, unplug both your modem and Wi-Fi extender for 5 minutes. Then plug them back in and try to connect to the Internet.

If the connection gets lost and you see that error message, check for what stopped working - did the power lights on your modem shut off or start blinking? Or are the power lights on the Wi-Fi extender acting unusual? Is it your computer that stopped showing a Wi-Fi connection icon in the lower right-hand corner? Does the same error message appear in all the browsers you use (Firefox, Chrome, Edge, etc.), or just one? Does the same error message appear no matter what website you try to visit, or just one?

I know it seems like a lot, but once you know exactly what stopped working, you will know what to fix/replace.

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