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The Acer Chromebook 14 is a Chromebook with a 14" display, released from Acer in 2016. Model Number: CB3-431.

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Why Is My Charger not working.

I have the same charger that came with the computer and when I checked the motherboard and battery it still does not work

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Hi @mrfixer2011 ,

Have you checked that there is 19.2V DC at the charger’s output plug, you didn’t say?

If the charger’s output voltage is OK but there is no voltage on the motherboard it may be a faulty DC-In jack (supplier example only to show what the part looks like and the cost).

There are videos on YouTube that show how to replace the DC-In jack in Acer Chromebooks that may help.

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