The Astro A50 2016, the third generation of its kind, was released in October, 2016. It is a wireless gaming headset that is compatible with PCs and XBox One/PS4, depending on the base station.
Seb Deerson post some pictures of what this looks like with your question. that way we can see what you see. Some of those pins are held into position by springs which in your case may have weakened etc. We definitely have to see more.