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2015年3月更新的 13 英寸 MacBook Pro 配备 Retina 显示屏,型号为A1502,采用第五代英特尔酷睿 i5 和 i7 处理器,并配备 Force Touch触控板。

Trackpad and keyboard mostly unresponsive even with replacement ribbon

Hello!

This component seems like a super common point of failure on the Early 2015 MacBook Pro, however the typically recommended repair procedure doesn’t seem to be working for me.

My keyboard and trackpad have been unresponsive for years and I finally decided to go ahead and replace the ribbon connecting the trackpad and keyboard to the motherboard. Unfortunately, this has not resolved my issue. I’ve tried all the typical stuff (resetting PVRAM, SMC, etc.) and nothing has worked. Keyboard does not work when I boot into Ubuntu, however the keyboard DOES work to initiate an SMC reset.

The hardware must be working because system recognizes CMD+OPT+SHIFT+PWR for SMC reset before boot. After boot, keyboard does not work for PVRAM reset, booting recovery mode or diagnostic mode, etc. Keyboard does not appear in list of USB devices.

Also strange: the trackpad does give haptic feedback on click once the system is booted up, it just doesn’t recognize any input.

I’m guessing I will need to install a new trackpad, but is there any reliable way to know for sure if this is the issue at hand? I don’t see any corrosion on the board - I do see some brown residue on the inside of the laptop’s shell. I’m quite upset that I may need to replace the trackpad, as I literally just replaced the battery at the same time that I replaced this cable and it would be a waste of money and lithium to need to install a brand new battery again just for this.

Thank you in advance to anyone who offers help! I’m excited to get this darned thing fixed. :)

Pics below.

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Looking at the bottom cover we do see staining! So at some point you had liquid egress. Your feet are missing so if you place your system down on a wet surface it has a higher likelihood for egress.

So you do need to replace the feet ASAP MacBook Pro Retina (A1425, A1502, A1398, and A2289) Plastic Feet and here’s the guide 更换配备 13 英寸 Retina 屏幕的 MacBook Pro(2015 年初)的脚垫

But that doesn’t fix the damage you now have, only prevent further damage. I’m suspecting the trackpad needs replacement here given the fact haptic feedback is not working MacBook Pro 13" Retina (Early 2015) Trackpad and here’s its guide MacBook Pro 13" Retina 显示屏 2015早期 触摸板更换

What can confuse you is the trackpad connection on the logic board shares the same USB hub logic (yes! It’s USB2 dialog) so if there is noise on the channel it can effect other devices. I’m suspecting that’s messing you up so we need to replace the trackpad to move forward.

Replace missing or damaged black plastic feet on your laptop's lower case.图片

产品

MacBook Pro Retina (A1425, A1502, A1398, and A2289) Plastic Feet

$5.99

Replace a malfunctioning or scratched trackpad compatible with an Early 2015 A1502 model 13" MacBook Pro with Retina display.图片

产品

MacBook Pro 13" Retina (Early 2015) Trackpad

$29.99

MacBook Pro 13" Retina Display Early 2015 触摸板图片

指南

MacBook Pro 13" Retina 显示屏 2015早期 触摸板更换

难度:

中等

1 - 2 hours

MacBook Pro 13" Retina Display Early 2015 脚垫图片

指南

更换配备 13 英寸 Retina 屏幕的 MacBook Pro(2015 年初)的脚垫

难度:

简单

5 - 10 minutes

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Thank you for the reply @danj ! I actually did just go ahead and replace the feet, thanks for the heads up about how liquids can get in through there. The strange thing is that the haptic feedback *does* indeed work when I click (e.g. it doesn't feel like dead glass like when the laptop is powered down). So there's feedback, but no click registered by the OS. Have you heard of this issue before?

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Are you sure you got a working trackpad?

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@danj There is haptic feedback but nothing is registered by the OS.

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@danj any thoughts?

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You need to go back and double check things as I've never encountered a transparent failure that didn't get fixed by replacing the trackpad and/or the cable.

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Dan Robica 将永远感激不已
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