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Repair documentation for the Fitbit Versa 2 smartwatch. Released in September 2019.

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Dark screen, completely off

Dark screen, hour long charging, pushing the buttons, connecting to PC does not help.

Device remains off.

Checked recommendations in various forums,nothing helps.

Any special idea ?

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Hello How old is your Fitbit?

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Phone 100% charged. Press button, feel vibration see Orange exercise figure. nothing else.

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Nothing seems to work.

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Bought to use in swimming pool, one week before lockdown happened. Went for first swim in 2 years a week ago, went dead, nothing works, gets hot on charging and Fitbit say out of warranty even though technically its never been used in the water before a week ago. Tried a restart nothing, it's completely dead.

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I used to buy spares or repairs fitbits on eBay, repair them and then sell them on. I found that if the display stayed black one of the connectors on the board had come loose. Reseating it usually solved the problem.

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Did you, by chance, go ANYWHERE Near Water. That's what did mine in,…. for a few days. First it got glitchy, then unresponsive,…. then BLACK!

The reason; I SHOWERED, *being careful with H2O exposure. ♤ I know that they suggest not getting it wet and immediately drying it off if you do, HOWEVER (@LEAST I'm MY manual), …they also stated in their information this is water resistant to 50 meters.! At FIFTY meters underwater there is pretty high pressure. *that's about 165ft deep for us NAs. I'm just saying!

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I forgot to close with... on day 4 of Blackscreen, I dropped it , it hit PERFECTLY on a concrete step, and despite a top end screen shield, there is still a sizely rim of glass around the perimeter left uncovered..... aaannnddd..... CRACK. Broken *so NOW it has returned to functioning, sensors wise, but no interaction with it is possible. What a joke, ..my luck! (♧I don't believe in that stuff). I guess I'll be looking for a new screen , sometime.

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Wait. But isn't the Versa 2 good for water?? I mean there is a swim function on it - please explain how a shower and a swim differs? Beyond the usage of soap, I mean.

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I swim and shower with mine and have had it for around 1.5 yrs and now has began to do the same. First the screen was sorta frozen and now blackness.

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