I was using my Navigator Lift-Away Pro on the carpet and it was working fine then the red light came on and I couldn’t move it. After cleaning I tried it again soon as I put it back on the carpet it did the same thing again it seems the brush stops spinning.
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If your Shark Navigator Lift-Away Pro vacuum’s floor roller no longer spins, see the Shark Navigator Lift-Away Pro Floor Roller is Not Spinning problem page for possible causes and solutions.
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The red light indicates the brush roller has stopped. Something is caught inside the roller brush. Turn off the vacuum. Remove the object and turn it back on. Green light should turn on. Remember, brush roller needs to be turned on when your vacuuming carpet. If not it will be hard to push.
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