Unresponsive screen after 10 second cleaning in sink (IP67)
Hi, I usually pour some water on my P20 Pro to clean it if it’s dirty. No soap or bathing. I’m just pouring some water in the sink on the phone. The phone does have a small crack at the bottom right corner. But It’s been fine with water anyways. My issue now is that the screen started spazzing around and clicking everywhere at first. Then it started clicking just in a specific row. (Bottom notification bar placement ~ on Android Pie (9.1). Now it’s not responding to my touches at all.
So first I tried shaking water out of speakers and other holes. But the phone should be IP67 water rated. But now as mentioned earlier the screen does not respond to touches at all. So now I put my phone in a plastic bag of rice ~ 15-20 minutes ago and I am going to wait and see what happens. Anyone got any idéas on what it can be and is it cheap or expensive to fix if needed special fixing, and lastly where can you fix it? Huawei’s own support and repair or just any repair shop?
I am really stressed out about the situation right now because I am getting a new phone tomorrow and my mom is supposed to take over this phone and I really don’t want it to be broken over less water than in a normal-sized glass of water pouring.
- Rasmus Haasted