Laptop has a shortage

@stacyedwards depends on what other port you touched and which part got shorted out. you will at minimum need to look at it. Check the motherboard for any obviously damaged components etc. Then you need to identify the motherboard. There will usually be a maker and model number silkscreened on the motherboard. Let us know what you find on that. You cdan always add images to your QUESTION in case you get stcuk or have further questions etc. 在已经存在的问题里加入图片

Use this guide to at least get into your laptop. Asus X5511M-RCLN03 Battery Replacement