Touch Bar not responding to touch

Question

MacBook Pro 13" Touch Bar 2017

A1706/EMC 3071—于2017年6月上市，这台13''MacBook Pro以可升级至3.5Ghz酷睿i7动态超频至4.0GHz的Kaby Lake处理器为特征。

276 个问题查看全部

Johnny Barhouche @chanyb

声誉积分: 59

3

1

发帖于: 2019年4月10日

更多选项

Touch Bar not responding to touch

Hello,

So it all started with the butterfly keyboard issue. After it was successfully repaired, my touch bar was broken.

The issue is that it does not respond to touch. It is responding very well to to software change, and the lights are working perfectly well. basically the only thing not working is the touch (fingerprint working fine).

Another thing to note, is that i can’t find the “Touch Bar Agent” in the activity monitor (touchbarserver and control strip are there).

Of course i tried all the fixes that you can find from a google search and nothing worked.

Anyone can offer some insights on the problem? is it an easy fix? Maybe a cable not properly attached? can I avoid taking it to an apple store?

Thank you,

Johnny

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 4

7条评论

Touch bar response to touch stopped working after screen replacement. I think the screen is not fully compatible with computer is there a way to fix it without replacing the screen?

macbook pro 13” touch bar a1706

由 Hani Akil 完成的 2020年1月17日

Same modle, same problem. Did u figure out a way to fix it?

由 Roy 完成的 2020年6月18日

How was your problem solved?

Please help I am greatly frustated

由 Karmanya Dadhich 完成的 2020年7月9日

I did not fix it. I'm using the CAPS Lock as ESC and learned to do without it. I think the repair cost is just not worth it.

由 Johnny Barhouche 完成的 2020年7月9日

I too am having the same problem, though I didn't do any such replacement. I bought my MBP new and everything has been working perfectly until the last couple weeks where the Touch Bar is exactly like yours, always changing, lighting up fine and responding to software switches, but not to touch. The fingerprint scanner also works fine for me. What is the solution?

由 Brandon Ryan 完成的 2020年10月1日

显示更多的2条评论

添加一条评论

2个答案

已选择的解决方案

Dan @danj

声誉积分: 479.2千

Self employed contract worker

35

329

971

发帖于: 2019年4月10日

更多选项

Did you damage the Touch Bar’s ribbon cable?

You may only need to restart the Touch Bar micro controller or it may require a new Touch Bar assembly.

这个答案有帮助吗？

是否

得分 0

10条评论:

Hi @danj

Thanks for the reply. I’m not sure if the ribbon cable is damaged. The initial keyboard repair was done at a certified repair shop. But the bar is working fine except for the responsiveness to touch.

How to restart the micro controller? If you are referring to SMC/NVRAM then yes tried that.

Thanks

由 Johnny Barhouche 完成的 2019年4月10日

Here's how to reset it: How to Manually Refresh Touch Bar on MacBook Pro

If the display is OK but not the touch then you likely have a defective sensor plate which is part of the assembly.

由 Dan 完成的 2019年4月10日

Hmm so i need to replace the full touch bar assembly. Problem is that i can’t find a replacement part. I guess i’ll have to wait for it to be available.

Thanks for the help!

由 Johnny Barhouche 完成的 2019年4月13日

@chanyb - Here's the needed part MacBook Pro 13" Retina (Late 2016-2017) Touch Bar Assembly

由 Dan 完成的 2019年4月13日

I solved resetting the SMC

由 Matteo Pennisi 完成的 2020年10月1日

显示更多的5条评论

添加一条评论

Touch bar response to touch stopped working after screen replacement. I think the screen is not fully compatible with computer is there a way to fix it without replacing the screen?

macbook pro 13” touch bar a1706 — Hani Akil
How was your problem solved?

Please help I am greatly frustated — Karmanya Dadhich
I did not fix it. I'm using the CAPS Lock as ESC and learned to do without it. I think the repair cost is just not worth it. — Johnny Barhouche
I too am having the same problem, though I didn't do any such replacement. I bought my MBP new and everything has been working perfectly until the last couple weeks where the Touch Bar is exactly like yours, always changing, lighting up fine and responding to software switches, but not to touch. The fingerprint scanner also works fine for me. What is the solution? — Brandon Ryan
Hi @danj

Thanks for the reply. I’m not sure if the ribbon cable is damaged. The initial keyboard repair was done at a certified repair shop. But the bar is working fine except for the responsiveness to touch.

How to restart the micro controller? If you are referring to SMC/NVRAM then yes tried that.

Thanks — Johnny Barhouche
Here's how to reset it: How to Manually Refresh Touch Bar on MacBook Pro

If the display is OK but not the touch then you likely have a defective sensor plate which is part of the assembly. — Dan
Hmm so i need to replace the full touch bar assembly. Problem is that i can’t find a replacement part. I guess i’ll have to wait for it to be available.

Thanks for the help! — Johnny Barhouche
@chanyb - Here's the needed part MacBook Pro 13" Retina (Late 2016-2017) Touch Bar Assembly — Dan

Lucas Bepoliam @lucasbepoliam 声誉积分: 13 1 · Answer 1 · 2020-02-01T10:19:20-07:00

最有帮助的答案

Lucas Bepoliam @lucasbepoliam

声誉积分: 13

1

发帖于: 2020年2月1日

更多选项

The touch bar on my 2019 MacBook Pro 16 inch has stopped working twice and I have only had it for less than 14 days and I’ve used it for less than 24 hours total. I’m wondering if there is something wrong with them.

这个答案有帮助吗？

是否

得分 1

4条评论:

I have had my Macbook Pro 16 inch repaired 4 times now in one month. They also changed everything from the interior. It took me one week for it to stop working again. Terrible computers. Worst ever.

由 Robert Lindström 完成的 2020年2月6日

I have MBP 16 and I have the same problem after a week of usage... someone solved?

由 Matteo Pennisi 完成的 2020年3月20日

How did you manage to make it work? I also got my computer frontpanale replaced at apple service center and once they gave my computer back, my touchbar is not working since then. Can someone help me here please.

由 Rohit Bansal 完成的 2019年8月20日

If you just had it fixed I would bring it back as it will be fixed under the Apple service warranty!

It will be an expensive repair on its own.

由 Dan 完成的 2019年8月20日

添加一条评论

MacBook Pro 13" Touch Bar 2017

Touch Bar not responding to touch

2个答案

添加你的答案