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Ring Video Doorbell Model No. 88RG000FC100

7 个问题 查看全部

Why am I not getting Notifications

I am not getting any notifications on my phone and other iOS devices including two Mac desktops. Everything was working fine. After I charged the battery and I discovered I was not getting any notifications on my iPhone 8. Obviously I went through the basic troubleshooting steps to figure it out. I was never able to figure it out. I did look at the system health and it appears normal. The battery has a good charge and RSSI is good as well.  


The Doorbell firmware is up to date and Ring App is 5.11.2. On my iPhone 8 running 12.3, all of the notifications are ON.


Does anyone else use a Ring Doorbell 2 and experience a notification issue?

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What could I have possibly broken? The battery slides out from the bottom and I have taken out the battery numerous times before. Each time I have taken the battery out, charge it, put it in again.

Last week, Ring gave me a new doorbell with a new battery. I performed the swap of doorbells and batteries and didn’t solve my issue.

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I do think that either during your battery replacement you broke something else or there is an issue with your battery. What was the issue with your old battery. If it still works then try using it.

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I have the same issue. Notifications just stopped working on my phone one day. Galaxy S10

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