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The Shark Rotator NV502 vacuum was made in 2013, weighs 15.5 pounds, and includes a lift away handle. The vacuum can be used on both carpet and hardwood floors.

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I need a new elbow clip?

The clip that attaches the elbow to the body of the vacuum and the hose is broken off. I Need a new one and can not find it in the parts lists. Whats it called and am I able to buy a new one?

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I have the same problem. Did you find a fix for it?

Thank you,

Geri

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I have the same problem. does anyone know where to get one?

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I used one thicker zip tie and it works beautiful; great tip, thanks so very much!

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The zip tie works perfectly! Thanks for the engineering tip!

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Thank You for the Cable Tie/Zip tie tip. It has just happened to us.

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Same happened to me and I wound up using two zip ties to secure it in place. Works just like normal.

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I see you used zip ties does it work?

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Thank you for sharing this!

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great! thank you.

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I found some on eBay for $8. It’s called a lower hose latch on there.

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Shark doesn’t sell a replacement. I designed one and put it up on eBay for $8 plus shipping. I send two pieces (since it’s easy to break it while installing) and a replacement spring, since those tend to go flying. People seem pretty happy with them.

https://www.ebay.com/itm/124766956799

Makes me mad when companies don’t sell a replacement for small, easily breakable parts on relatively expensive items. Just adds to the landfills.

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There is someone on ebay who apparently made the piece and sell them for $8.00 plus shipping. However I also used a wide heavy zip tide and it works perfectly.

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Speaking of which, did the part work for you, Major?

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The clip without the spring actually worked and held the elbow in place I would use it in combination with a zip tie to insure the elbow seats properly

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It’s called a rear hose swivel valve and latch.

Shark does not sell it. Found it used for 40. Knock off for 28. Crazy prices. Have not purchased.

Update (01/10/2020)

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this is the item

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I used gorilla tape but am now going to add a zip tie

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@kak708 will not buy from shark again if I cannot get parts to fix it, mine broke also I do not like to half ass fix things.

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Hose reel swivel spring. Took me days to find out what that part was called

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